Service or speed?

With Faktor-ICS you can fulfil your claims promise quickly and effectively.

Business Porträt Sebastian Abels

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Sebastian Abels

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Modern claims management for insurance 4.0


The latest version of our core insurance suite for insurance 4.0 offers fast, flexible claims services with a future-proof architecture for digitized business models.

Faktor-ICS (Insurance Claims System) allows you to fulfill your claims commitments quickly, efficiently and effectively - even for new and innovative product ideas, thanks to the unique system architecture.

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How do you benefit from Faktor-ICS?

Professional advantages

  • Segment-specific sample processes and functions support you in the rapid configuration of claims processing for your non-life business
  • Potential for comprehensive automation and shadow processing
  • Modern web-based interface
  • Standard software - rely on a proven solution that adapts to your individual requirements
  • Third-party services can be easily integrated thanks to the high flexibility of the solution

What does Faktor-ICS offer?

  • Claims creation and processing
  • Formal and substantive coverage verification
  • Case overview
  • Authorizations and release processes
  • Management of claim participants
  • Payments, subrogation, reserves
  • Change history
  • Prepared interfaces to neighboring systems



Technological advantages

  • 100 % Java
  • Service-oriented architecture (REST-API or SOAP-API)
  • Consistent surface design with linkki, our UI framework
  • Seamlessly and easily integrated - direct access to product model and contract status, adapters to surrounding systems available
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