One way or omni-channel?

Omni-channel anytime: Faktor-IOS maps your offer and quotation functions, centrally, for all divisions and distribution channels.

Business Portrait Stefan Dicker; Terasse

Your contact person

Dr. Stefan Dicker

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The quotation system for your omni-channel sales activities

Keep pace with digital transformation - separate your sales strategy from the transformation of your back-end systems

In the world of digital transformation, the replacement of back-end systems takes up time and resources. So how do you maintain speed? By using Faktor-IOS (Insurance Offer System) as a central quotation system and reacting swiftly to changing market conditions.

Graphic: Omni-channel capability of Faktor-IOS

With Faktor-IOS the rules relating to sales logic are configured centrally and are accessible across departments and sales channels. Faktor-IOS takes the relevant product information from the existing back-end systems. On this basis, sales products and variants are created in Faktor-IOS and are then adapted to the respective channel strategy. Both back-end and front-end systems are connected via services.

Product highlights

Wide range of functionality

In addition to the core functions, Faktor-IOS offers further innovative features such as quotation variants or central quotation services

Omnichannel capability

With Faktor-IOS, the sales logic is configured in a central location, allowing it to be used for all divisions and sales channels

Short Time-to-Market

Due to the service-oriented software architecture, products can be brought to market more cost-effectively and faster

As part of our digital sales strategy, we offer our clients cross-channel access to our insurance products and a seamless customer journey across all ERGO's sales channels. With their offer system, Faktor Zehn provides us with a central software component and supports the implementation of our strategic project.

Herr Manuel Knaup; Vorstandsmitglied ERGO

Dr. Manuel Nothelfer

Mitglied des Vorstands

How do you benefit from Faktor-IOS?

Professional advantages

Cost control and time-to-market
Classic and new distribution channels
Faktor-IOS can be used for all divisions
Slim front ends and 24/7 availability
Channel-specific customer approach
Uncomplicated integration - existing computing cores and other peripheral systems can be easily and architecturally cleanly connected
Faktor-IOS is the basis for omnichannel sales management: The quotation and quotation data for each channel (phone, online, mobile, etc.) is stored, even if it is incomplete. This means you can evaluate statistics and follow customer journeys

What does Faktor-IOS offer?

Combines all core functions of an offer and quotation system
Thanks to the integrated product system Faktor-IPS®, offer and sales variants can be configured - adapted to the respective sales channel
Upgrading and upselling support is given, cross-selling support is possible
Central offer storage and offer services
Underwriting - Master data acquisition, risk analysis, quotation entry and preparation
Offer validation to ensure the quality of offers and applications for processing in the backend
Integration framework for connection in all front- and backend systems