Push or pull?

Faktor-IPA lets you communicate with your customers directly!

Business Portrait Martin Taferner Österreich

Your contact person

Martin Taferner

+43 1 339 520311 850
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The all-round service on your mobile phone - anytime and anywhere

Faktor-IPA – Insurance-Partner-App

Maintain direct contact with your customers using our insurance partner app Faktor-IPA. Insurers, brokers or agencies can communicate with insured parties with a mobile app for smartphones and tablets.

Lower your barriers to contact and increase your customer satisfaction simultaneously: your customers can report claims just as quickly and easily as they can inform you of changes to their personal details. In the event of a claim, they can access their policy details quickly and you can provide them with useful tips and advice – any place, any time!  Push notifications can be used for offers and information.

For insurance customers the app is available free of charge in the App Store and Play Store.

Faktor-IPA Screenshot Home View
Faktor-IPA Screenshot Messages
Faktor-IPA Screenshot damage report
Faktor-IPA Screenshot Policies
Faktor-IPA’s service benefits include
  • Claims notifications with status tracking

    Enable your customers to contact you directly – direct information can be sent from the claim location including time and photos, receipts

  • News functions and push messages

    Send your customers new offers and news articles directly

  • Current contract information

    Enables you to keep your customers up to date, maintain transparency and optimize telephone enquiries

  • Accident guide, tips and advice

    Position yourself as your customer’s guide and support

  • Individual freedom of design

    Customize your service instrument to suit your corporate identity

  • Digital business card

    Make it easier for your customers to contact you - with a direct line to the agent, e.g. by phone

Technical benefits of using Faktor-IPA
  • Cross-platform development

    Faktor-IPA has been developed with the Ionic Framework, based on Angular 2, HTML 5, CSS 3 and Sass

  • State-of-the-art technology

    Faktor-IPA is based on the programming languages TypeScript and JavaScript

  • Adapted to operating systems

    Faktor-IPA can be operated by both Android and iOS

  • Easy exchange of information

    All functions of the smartphone or tablet can be used, such as camera, GPS or your own files, to share important information with the contact person

  • Flexibly customizable

    You can adapt the app to the corporate design of your company at any time