With our business partner, you manage your partners cross-divisional and cross-channel. In addition Faktor-IBP gives you a 360-degree view of your prospects or customers and optimizes the workflow across departments.
If partner data isn’t managed in a central system, the various systems should at least recognize each other. Then it will also be possible to transport changes in central customer data promptly and reliably. Furthermore this opens up new options for implementation, so that not all partners and peripheral systems have to be migrated at the same time.
Our business partner system Faktor-IBP supports insurers in this respect with its particularly flexible partner management, which can be fully adapted to your company’s needs. Use it either as a central business partner administration or as a supplement to your existing business partner system. In this way, you can separate data on prospects or participants from customer data – e.g. to meet data protection obligations or the Code of Conduct.
The business partner system allows new partners to be created even while business transactions are being entered, without causing a system break. These can then be maintained centrally without losing historical data. Thanks to the use of our open source interface framework linkki, we also guarantee a high degree of flexibility as well as low maintenance effort in your partner management. And in case of further regulatory requirements, you can easily rely on the adjustments made by our Release Updates.
“With the Faktor-IBP partner system, we have introduced the connecting building blocks of the Faktor Zehn Suite and have benefited from the integrated, user-friendly processes from day one. Our clerks navigate between objects via the 360-degree customer view without noticing system boundaries. Whether they first create a participant and then the contract or claim, or vice versa: the suite supports all variants.”
The flexible integration options of Faktor-IBP (e.g. instantaneous reporting of changes) allow the implementation of the business partner system without having to convert all surrounding systems to Faktor-IBP immediately.
Cross-divisional and cross-channel partner management for the entire group – e.g. protection of acquisition data through separate management of customers.
The 360-degree view in the insurance business partner system is easily customizable to display quotes, contracts and claims, even from external policy systems, or to display contact history or documents and much more.
The flexible integration options of Faktor-IBP (e.g. instantaneous reporting of changes) allow the implementation of the business partner system without having to convert all surrounding systems to Faktor-IBP immediately.
The 360-degree view in the insurance business partner system is easily customizable to display quotes, contracts and claims, even from external policy systems, or to display contact history or documents and much more.
Cross-divisional and cross-channel partner management for the entire group – e.g. protection of acquisition data through separate management of customers.
The flexible integration options of Faktor-IBP (e.g. instantaneous reporting of changes) allow the implementation of the business partner system without having to convert all surrounding systems to Faktor-IBP immediately.
Cross-divisional and cross-channel partner management for the entire group – e.g. protection of acquisition data through separate management of customers.
The 360-degree view in the insurance business partner system is easily customizable to display quotes, contracts and claims, even from external policy systems, or to display contact history or documents and much more.
Learn more about the Faktor-IBP partner system in our product flyer.
ProTect has reached another milestone in the modernization of its IT application landscape by launching the partner system from Faktor Zehn GmbH Faktor-IBP using state-of-the-art technologies.
