Excellent software for your core processes

We are specialists in IT for the insurance industry and have been providing innovative software and IT solutions since 2004.

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Our software, available as a suite or in a modular approach

We offer you standard software for your core processes with maximum flexibility. Use the modules individually according to the best-of-breed approach or cover all your core processes with our Faktor Zehn Suite – from product definition to offer and quotation management, policy management and claims management. In addition to the core modules, our suite also includes a flexible business partner, a commission system and an output-management solution. The offering is rounded off by a customer portal for insurance companies and a smart adapter solution for payments.

  • Faktor Zehn Suite

Core insurance platform

End-to-end solution for your core processes

The Faktor Zehn Suite covers all core insurance processes and offers integrated reference models, sample products and -processes. Together with our customers, we have developed our suite specifically for all non-life policies including automotive.

  • Central and cross-divisional product modeling
  • High degree of automation and system flexibility
  • Versatile customization options
  • Easy integration into your system landscape
  • Open Source Development Platform

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Product management system

Central modeling and provision of your insurance products for your system landscape.

With Faktor-IPS you model your product and contract structures and make them available centrally. No programming skills are required. You empower your department to configure products completely independently.

  • Flexible and fast extension of the contract and product model
  • Can be used for all insurance divisions
  • Simple mapping of sales variants and product generations
  • Many possibilities for testing and documenting products and models
  • Can also be used as a development tool for insurance applications

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Quotation management system

Efficient omni-channel sales through central configuration of your sales logic

With Faktor-IOS you can map your quotation and offer functions across lines of business and channels on different platforms. The central quotation services ensure a holistic quotation process across all sales channels.

  • Omni-channel capability thanks to centralized storage of quotations
  • Fast time-to-market thanks to service-oriented architecture and product-driven approach
  • Simple connection of classic and digital sales channels
  • Enormously broad range of functions including central offer services
  • Optimal basis for cross-channel sales controlling

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Policy management system

Smart insurance policy management with maximum performance

With our policy management software, you can efficiently manage contracts and quickly introduce new products thanks to the service-oriented system architecture.

  • Very high level of production and existing line of business add-ons for all non-life policies
  • Preconfigured products and extensive reference models
  • Maximum speed and time-to-market
  • Efficient contract management through a comprehensive range of functions
  • High level of automation

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Claims management system

Efficient claims management for insurance 4.0

Our Insurance Claims Management System supports the entire claims handling process and accelerates it through highly automated process steps such as coverage verification. In the event of a claim, you and your customers benefit from the future-proof architecture for digital business models, as well as fast and flexible services.

  • Realization of automation potential for efficient partner processing
  • Complete claims handling without changing systems
  • Segment-specific sample processes and functions
  • Integration of product and contract data in the settlement process
  • Omni-channel capability through a wide range of Rest interfaces for e.g. IOT devices, chatbots and portals

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Partner management system

Efficient partner management – cross-divisional and cross-channel

Thanks to its versatile integration options, the Faktor-IBP partner system enables you to run processes smoothly across different departments.

  • Cross-divisional and cross-channel partner management for the entire group of companies
  • 360-degree view for a holistic overview of your partners
  • Flexible integration options enable simple system implementation
  • Compliance with legal requirements for storing personal data
  • Versatile extensibility via add-ons

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Commission system

Flexible commission system for insurance companies

Our flexible commission system enables you to easily manage complex remuneration models. Centralized accounting across different sales channels provides you with sustainable support for your multi-channel sales.

  • Specially developed for insurance companies
  • Precisely adaptable to the requirements and regulations in the company
  • Simple but powerful management of agents and policy allocations
  • Optimal interaction with our Faktor-IPM policy system and at the same time easy to integrate into existing system landscapes

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Payments

In the area of payment transactions, we rely on the industry standard SAP FS-CD. Our Faktor Zehn adapter forms the optimal interface between this third-party system and our solutions.

We use the Faktor Zehn Adapter to connect SAP FS-CD with the policy, claims and commission processes of the Faktor Zehn Suite, thereby enhancing the process handling of your insurance solution.

  • Display of contract, claims and commission account balances in the respective modules of Faktor Zehn Suite without system interruption
  • Display of account balances tailored to business users
  • Prompt handling of creation and change processes, as well as the posting data of the suite modules in SAP FS-CD
  • Sustainable increase in efficiency and process quality
  • Easy integration into your system landscape

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End customer portal

The end-customer portal for simple self-service

With the help of Faktor-IPO you create the optimal basis for your end-customer portal. Enable your policyholders to obtain policy information across all devices and to use transparent self-service. As a result, customer satisfaction is increased and process costs are sustainably reduced.

  • Comprehensive policy information on all devices
  • Significant increase in the shadow processing rate
  • Activation of protection for situation-specific products with one click
  • Increase in cross- and up-selling potential
  • Free exchange of documents with end-customers

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Output management system

Simple output management – without programming skills

With our print solution, print products can be configured as simply as possible and created automatically. Adjustments can easily be made by business users – saving you time and resources.

  • Central document management
  • Can be operated intuitively by business users
  • Support for a wide range of formats
  • Significant time savings – also in mass production
  • Detailed information about individual text modules

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Our software is explicitly developed for the insurance industry

The technical focus of our solutions is in particular the coverage of all non-life policies, including motor insurance. Our software is also characterized by a high level of technical maturity in the area of commercial and industrial insurance. In addition, our systems can be used for line of business add-ons for health insurance and company pension schemes.

1

Non-life LOBs

Our solutions are specialized in the management of non-life policies, exhibit a high level of product maturity and have extensive reference models for non-life policies including motor.

2

Motor insurance

Get the flexibility you need to implement digital mobility trends. We also supply components for the electronic insurance confirmation (eVB) and the insurer change certificate (VWB).

3

Additional health insurance

We enable you to manage supplementary health insurance products efficiently. Adjustments to bonus amounts or income intervals can be integrated into operational processes in the shortest time possible.

4

Industrial insurance

Our software enables industrial insurers to map their products as simply as possible and to adapt quickly and flexibly to customer requirements.

5

Commercial insurance

In the commercial sector, the need for individual offers and risk analyses is increasing. Our systems provide you with the best possible support in managing and implementing these issues.

6

Life and pensions

Our solutions help you simplify complicated processes. Our reference model for baV, together with our product system, offers an ideal solution for managing your products and processes.

Open Source Software
from Faktor Zehn

We have been offering Open Source Software components since 2004. All users benefit from the insurance-specific and technical knowledge that goes into the product.

Our Open Source applications include Faktor-IPS and linkki. For these two applications, we provide you with the entire software, including documentation and source code. This enables you to further develop the software completely independently, if required. Costs are only incurred for maintenance and not for usage.

  • Icon of our mascot Fipsi in bird shape

    Product Management System and Development Tool

    Faktor-IPS is not only our product management system, but also a tool for developing insurance-specific software. It offers editors for creating, editing and documenting the business model. From this model, program code is generated directly, which can serve as the basis for various applications. Based on the business model, insurance products can be easily defined and maintained. Last but not least, various options are offered for testing and documenting the products and models.

  • Icon of our mascot linkki in the shape of a monkey

    Application-Framework

    linkki is a framework for designing domain-driven, structured and testable code. With linkki you can design stylish interfaces for business applications in pure Java, with minimal effort. It is the perfect tool if your user interfaces need to map a large domain model with complex business logic, and you don’t want to invest too much time and effort in UI development. You can use linkki both with Spring Boot, Spring within an application server, or just based on JEE.

On-Premises, Cloud or hybrid?

The selection of the operating model is decisive for the IT strategy of an insurance company. For this reason, insurers should take a close look at the question ‘on-premise or cloud?’. This is not a show-stopper for our software. Our customers are already operating our software products productively within the various usage models.

On-premise operation enables full control of one’s own IT infrastructure and favors more flexibility in terms of adaptability, as there is no dependence on cloud providers. In addition, operation in one’s own network environment empowers compliant consideration of compliance and data protection issues.
Operating in the cloud, on the other hand, offers the ability to scale resources quickly and easily, as well as providing employees with easy access to systems regardless of their location. When choosing the right cloud provider, insurers can also benefit from state-of-the-art security technologies and automation tools from the respective providers.

Consequently, even though there is no right or wrong when it comes to selecting an operating model, every insurance company should define a cloud strategy – even if operating in the cloud is not an option for the time being. Cloud technology will continue to evolve and the right strategy will help you prepare for these future changes. We support you in designing and implementing a suitable strategy that is in line with your business goals.

 

Entdecken Sie unsere Produkte

    • Transparent Faktor Zehn Suite product logo

      Faktor Zehn Suite

      All-in-one solution to cover all your core processes

      Learn more
    • Transparent Faktor-IPM product logo

      Faktor-IPM

      Policy management software for maximum efficiency

      Learn more
    • Transparent Faktor-ICO product logo

      Faktor-ICO

      Commission system for simple compensation management

      Learn more
    • Transparent Faktor-IPS product logo

      Faktor-IPS

      Open Source product management system and development tool

      Learn more
    • Transparent Faktor-ICS product logo

      Faktor-ICS

      Claims management system that realizes automation potential

      Learn more
    • Transparent Faktor-IPO product logo

      Faktor-IPO

      Customer portal for easy policyholder self-service

      Learn more
    • Transparent Faktor-IOS product logo

      Faktor-IOS

      Offer and quotation software for efficient omnichannel distribution

      Learn more
    • Transparent Faktor-IBP product logo

      Faktor-IBP

      Business partner system for a 360-degree view of customers and prospects

      Learn more
    • Transparent Document Center product logo

      Document Center

      Output management system for central document management

      Learn more
    • Transparent Faktor Zehn Suite product logo

      Faktor Zehn Suite

      All-in-one solution to cover all your core processes

      Learn more
    • Transparent Faktor-IOS product logo

      Faktor-IOS

      Offer and quotation software for efficient omnichannel distribution

      Learn more
    • Transparent Faktor-ICS product logo

      Faktor-ICS

      Claims management system that realizes automation potential

      Learn more
    • Transparent Faktor-ICO product logo

      Faktor-ICO

      Commission system for simple compensation management

      Learn more
    • Transparent Document Center product logo

      Document Center

      Output management system for central document management

      Learn more
    • Transparent Faktor-IPS product logo

      Faktor-IPS

      Open Source product management system and development tool

      Learn more
    • Transparent Faktor-IPM product logo

      Faktor-IPM

      Policy management software for maximum efficiency

      Learn more
    • Transparent Faktor-IBP product logo

      Faktor-IBP

      Business partner system for a 360-degree view of customers and prospects

      Learn more
    • Transparent Faktor-IPO product logo

      Faktor-IPO

      Customer portal for easy policyholder self-service

      Learn more
  • Transparent Faktor Zehn Suite product logo

    Faktor Zehn Suite

    All-in-one solution to cover all your core processes

    Learn more
  • Transparent Faktor-IPS product logo

    Faktor-IPS

    Open Source product management system and development tool

    Learn more
  • Transparent Faktor-IOS product logo

    Faktor-IOS

    Offer and quotation software for efficient omnichannel distribution

    Learn more
  • Transparent Faktor-IPM product logo

    Faktor-IPM

    Policy management software for maximum efficiency

    Learn more
  • Transparent Faktor-ICS product logo

    Faktor-ICS

    Claims management system that realizes automation potential

    Learn more
  • Transparent Faktor-IBP product logo

    Faktor-IBP

    Business partner system for a 360-degree view of customers and prospects

    Learn more
  • Transparent Faktor-ICO product logo

    Faktor-ICO

    Commission system for simple compensation management

    Learn more
  • Transparent Faktor-IPO product logo

    Faktor-IPO

    Customer portal for easy policyholder self-service

    Learn more
  • Transparent Document Center product logo

    Document Center

    Output management system for central document management

    Learn more

You have questions about us or our software?

Contact us now ! We will get back to you as soon as possible.