Your partner for
core insurance systems

We are specialists for the IT in the insurance industry. Let us convince you of our modern standard software for insurance core processes, which already inspires more than 20 insurance companies.

These clients trust us

Faktor Zehn Quicknews

  • BavariaDirekt goes productive with its commission and policy solution for household insurance

    Read more
  • “Business Value through Transformation”

    Read more
  • Hello Private Line.

    Read more

Our software, available as a suite or in a modular approach

We offer you standard software for your core processes with maximum flexibility. Use the modules individually according to the best-of-breed approach or cover all your core processes with our Faktor Zehn Suite – from product definition to offer and quotation management, policy management and claims management. In addition to the core modules, our suite also includes a flexible business partner, a commission system and an output-management solution. The offering is rounded off by a customer portal for insurance companies and a smart adapter solution for payments.

  • Faktor Zehn Suite

Core insurance platform

End-to-end solution for your core processes

The Faktor Zehn Suite covers all core insurance processes and offers integrated reference models, sample products and -processes. Together with our customers, we have developed our suite specifically for all non-life policies including automotive.

  • Central and cross-divisional product modeling
  • High degree of automation and system flexibility
  • Versatile customization options
  • Easy integration into your system landscape
  • Open Source Development Platform

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Product management system

Central modeling and provision of your insurance products for your system landscape.

With Faktor-IPS you model your product and contract structures and make them available centrally. No programming skills are required. You empower your department to configure products completely independently.

  • Flexible and fast extension of the contract and product model
  • Can be used for all insurance divisions
  • Simple mapping of sales variants and product generations
  • Many possibilities for testing and documenting products and models
  • Can also be used as a development tool for insurance applications

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Quotation management system

Efficient omni-channel sales through central configuration of your sales logic

With Faktor-IOS you can map your quotation and offer functions across lines of business and channels on different platforms. The central quotation services ensure a holistic quotation process across all sales channels.

  • Omni-channel capability thanks to centralized storage of quotations
  • Fast time-to-market thanks to service-oriented architecture and product-driven approach
  • Simple connection of classic and digital sales channels
  • Enormously broad range of functions including central offer services
  • Optimal basis for cross-channel sales controlling

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Policy management system

Smart insurance policy management with maximum performance

With our policy management software, you can efficiently manage contracts and quickly introduce new products thanks to the service-oriented system architecture.

  • Very high level of production and existing line of business add-ons for all non-life policies
  • Preconfigured products and extensive reference models
  • Maximum speed and time-to-market
  • Efficient contract management through a comprehensive range of functions
  • High level of automation

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Claims management system

Efficient claims management for insurance 4.0

Our Insurance Claims Management System supports the entire claims handling process and accelerates it through highly automated process steps such as coverage verification. In the event of a claim, you and your customers benefit from the future-proof architecture for digital business models, as well as fast and flexible services.

  • Realization of automation potential for efficient partner processing
  • Complete claims handling without changing systems
  • Segment-specific sample processes and functions
  • Integration of product and contract data in the settlement process
  • Omni-channel capability through a wide range of Rest interfaces for e.g. IOT devices, chatbots and portals

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Partner management system

Efficient partner management – cross-divisional and cross-channel

Thanks to its versatile integration options, the Faktor-IBP partner system enables you to run processes smoothly across different departments.

  • Cross-divisional and cross-channel partner management for the entire group of companies
  • 360-degree view for a holistic overview of your partners
  • Flexible integration options enable simple system implementation
  • Compliance with legal requirements for storing personal data
  • Versatile extensibility via add-ons

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Commission system

Flexible commission system for insurance companies

Our flexible commission system enables you to easily manage complex remuneration models. Centralized accounting across different sales channels provides you with sustainable support for your multi-channel sales.

  • Specially developed for insurance companies
  • Precisely adaptable to the requirements and regulations in the company
  • Simple but powerful management of agents and policy allocations
  • Optimal interaction with our Faktor-IPM policy system and at the same time easy to integrate into existing system landscapes

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Payments

In the area of payment transactions, we rely on the industry standard SAP FS-CD. Our Faktor Zehn adapter forms the optimal interface between this third-party system and our solutions.

We use the Faktor Zehn Adapter to connect SAP FS-CD with the policy, claims and commission processes of the Faktor Zehn Suite, thereby enhancing the process handling of your insurance solution.

  • Display of contract, claims and commission account balances in the respective modules of Faktor Zehn Suite without system interruption
  • Display of account balances tailored to business users
  • Prompt handling of creation and change processes, as well as the posting data of the suite modules in SAP FS-CD
  • Sustainable increase in efficiency and process quality
  • Easy integration into your system landscape

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End customer portal

The end-customer portal for simple self-service

With the help of Faktor-IPO you create the optimal basis for your end-customer portal. Enable your policyholders to obtain policy information across all devices and to use transparent self-service. As a result, customer satisfaction is increased and process costs are sustainably reduced.

  • Comprehensive policy information on all devices
  • Significant increase in the shadow processing rate
  • Activation of protection for situation-specific products with one click
  • Increase in cross- and up-selling potential
  • Free exchange of documents with end-customers

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Output management system

Simple output management – without programming skills

With our print solution, print products can be configured as simply as possible and created automatically. Adjustments can easily be made by business users – saving you time and resources.

  • Central document management
  • Can be operated intuitively by business users
  • Support for a wide range of formats
  • Significant time savings – also in mass production
  • Detailed information about individual text modules

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Why Faktor Zehn?

We are a leading provider of core insurance software in the DACH region. Since 2004, we have been developing innovative software products while offering IT consulting solutions.

In our projects, we work hand in hand with our customers. In doing so, we attach great importance to acting and communicating honestly and openly – in all areas, with our customers and internally. Due to these high demands and their fulfillment, not only are our customers very satisfied, but also ourselves.

    • Why we are the right partner for you...

    • Icon of a light bulb

      Coverage of P&C LOBs

      Our solutions offer comprehensive coverage of all non-life policies including automotive and extensive sample content.

    • Chart icon with an ascending arrow over the bar graph

      Numerous successful implementations

      Our software solutions are successfully used at over 20 insurance companies in Europe.

    • Handshake icon

      Complete projects from a single source

      As part of the Convista Group, we offer not only software but also implementation projects.

    • Gear icon with highlighted center

      State-of-the-art tech stack

      Service-oriented best-in-class architecture based on JEE ensures full domain-oriented modeling freedom and easy integration into your system landscape.

    • You want to learn more about our services?

      Learn more
    • Why we are the right partner for you...

    • Gear icon with highlighted center

      State-of-the-art tech stack

      Service-oriented best-in-class architecture based on JEE ensures full domain-oriented modeling freedom and easy integration into your system landscape.

    • Handshake icon

      Complete projects from a single source

      As part of the Convista Group, we offer not only software but also implementation projects.

    • Chart icon with an ascending arrow over the bar graph

      Numerous successful implementations

      Our software solutions are successfully used at over 20 insurance companies in Europe.

    • Icon of a light bulb

      Coverage of P&C LOBs

      Our solutions offer comprehensive coverage of all non-life policies including automotive and extensive sample content.

    • You want to learn more about our services?

      Learn more
  • Why we are the right partner for you...

  • Chart icon with an ascending arrow over the bar graph

    Numerous successful implementations

    Our software solutions are successfully used at over 20 insurance companies in Europe.

  • Gear icon with highlighted center

    State-of-the-art tech stack

    Service-oriented best-in-class architecture based on JEE ensures full domain-oriented modeling freedom and easy integration into your system landscape.

  • Icon of a light bulb

    Coverage of P&C LOBs

    Our solutions offer comprehensive coverage of all non-life policies including automotive and extensive sample content.

  • Handshake icon

    Complete projects from a single source

    As part of the Convista Group, we offer not only software but also implementation projects.

  • You want to learn more about our services?

    Learn more

What our clients say

“Thanks to the intensive cooperation with Faktor Zehn, we were able to put the first stage of a cross-product and cross-line-of-business underwriting solution into production worldwide within one year.”

Dr. Thomas Kuhnt Member of the Executive Board at HDI Global SE
Portrait picture of Dr. Thomas Kuhnt from HDI

“We are pleased to have successfully completed the first implementation stage together with Faktor Zehn. Thanks to the very good cooperation, NÜRNBERER is starting into a new dimension of commercial insurance. This is something everyone involved can be proud of.”

Peter Meier Member of the Executive Board at NÜRNBERGER
Portrait picture of Peter Meier from Nuernberger

“With the new quotation and policy system and the cloud as a foundation, we will be able to respond more quickly to customer requirements. This will strengthen our position as a successful composite insurer for the future.”

Michael Knaup Member of the Executive Board at DEVK
Portrait picture of Mr. Michael Knaup from DEVK

“As a digital insurer, we need for the right online customer experience a calculation engine that delivers results in a split second, even for complex products. Faktor-IPS exceeded our expectations. Faktor Zehn helped us enormously to deliver on time.”

Ton van der Linden CIO at achmea
Portrait picture of Mr. Ton van der Linden from achmea

More than 20 insurance companies in Europe trust in our software

Not only do five of the ten largest insurance groups rely on Faktor Zehn core insurance software – our software is also used in Austria, the Netherlands and worldwide. Our mission is to deliver excellent software solutions for insurance companies and to generate significant optimization of processes and IT for our customers.

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Faktor Zehn News

Here you find the latest news, blog articles and information about our events

  • AI in claims processing

    Artificial intelligence for insurance companies: The last puzzle piece to a fully automated claims process

    Artificial intelligence (AI) offers enormous potential for more efficient claims processes in the insurance industry. Read here to find out how language models help to automatically process adventurous billing documents,…

  • BavariaDirekt goes productive with its commission and policy solution for household insurance

    BavariaDirekt is currently in the process of modernizing its system landscape and is relying on software solutions from Faktor Zehn.

  • Weiße 10 auf hellblauem Hintergrund

    “Business Value through Transformation”

    Lars Schenk (DEVK), Andreas Wolff (DEVK) and Dr. Sebastian Madeja (NÜRNBERGER Versicherungen) will jointly report on the business value achieved when replacing their host systems on November 28 at 12:45…

  • Weiße 10 auf hellblauem Hintergrund

    Hello Private Line.

    With the new Private Line, the important LOBs household, liability, accident and building have been completely revised in terms of prices and benefits and have gone live on the new…

  • Weiße 10 auf hellblauem Hintergrund

    Ready for the future with SUNRISE

    The core of the new IT platform is the Faktor Zehn Suite. More than 500,000 existing contracts and 300,000 claims were migrated into it in course of the go-live.

  • Weiße 10 auf hellblauem Hintergrund

    Fit for the future

    As an independent and modern financial services provider, the WWK Lebensversicherung a.G. decided in 2019 to completely replace its mainframe system within an ambitious timeframe of approximately 4 years…

  • Weiße 10 auf hellblauem Hintergrund

    Debeka relies on new quotation platform

    With the new system, Debeka will lift its sales activities onto a technologically future-proof platform.

  • Weiße 10 auf hellblauem Hintergrund

    ProTect goes live with new partner system Faktor-IBP

    ProTect has reached another milestone in the modernization of its IT application landscape by replacing the management of its customer data from the mainframe.

  • Weiße 10 auf hellblauem Hintergrund

    DEVK modernizes motor vehicle landscape

    7.7 million policies are now being managed with Faktor Zehn's new policy management software.

  • Weiße 10 auf hellblauem Hintergrund

    Winterrelease 22.12

    Winterrelease 22.12 Around the turn of the year we have released version 22.12 of the further grown Faktor Zehn Suite: Faktor-IPS: Contract and Product Modeling (Release Notes)…

Meet us at the following events

  • Faktor Zehn User Group 2024